Skyline Sign & Wrap
skylinesw.com
Effective Date: February 17, 2025
Last Updated: February 17, 2025
1. Introduction
Skyline Sign & Wrap ("we," "us," or "our") operates skylinesw.com and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By using our website, you consent to the practices described in this policy.
We comply with applicable Washington State privacy laws, including the Washington My Health MY Data Act (MHMD Act) and the Washington Consumer Protection Act (WCPA).
2. Information We Collect
We collect the following categories of personal information:
a. Information You Provide Directly
- Name and contact information (e.g., name, email address, phone number, mailing address)
- Payment information (e.g., credit card numbers, billing address) processed securely through our payment service providers
- Communications you send us, including inquiries, quotes requests, and feedback
b. Information Collected Automatically
- Cookies and similar tracking technologies
- Browser type, IP address, and device information
- Pages visited, time spent on our site, and referring URLs
- Analytics data collected through third-party tools such as Google Analytics
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- To process and fulfill orders, quotes, and service requests
- To communicate with you about your orders, inquiries, and our services
- To process payments securely
- To improve and optimize our website and user experience
- To comply with legal obligations
- To detect and prevent fraud or security incidents
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors use our website. Cookies are small data files stored on your device.
You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies, though doing so may affect some features of our website. For more information about managing cookies, please refer to your browser's help documentation.
5. How We Share Your Information
We do not sell your personal information. We may share your information with the following categories of service providers who assist us in operating our business:
- Payment processors (to securely process transactions)
- Website hosting and analytics providers
- Email and communication platforms
All service providers are contractually required to use your information only to perform services on our behalf and to maintain appropriate security safeguards.
We may also disclose your information if required by law, court order, or to protect the rights and safety of our business or others.
6. Your Washington State Privacy Rights
As a Washington State resident, you have the following rights regarding your personal information:
- Right to Know: You may request information about the categories and specific pieces of personal data we have collected about you.
- Right to Access: You may request a copy of your personal information.
- Right to Deletion: You may request that we delete your personal information, subject to certain exceptions.
- Right to Correction: You may request that we correct inaccurate personal information.
- Right to Opt-Out: You may opt out of the sale or sharing of your personal information (we do not sell personal information).
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise any of these rights, please contact us using the information provided in Section 9. We will respond to verifiable requests within 45 days as required by applicable law.
7. Washington My Health MY Data Act
Washington's My Health MY Data Act (MHMD Act) provides additional protections for consumer health data. To the extent we collect any health-related information in connection with our services, we comply with the MHMD Act's requirements, including obtaining your consent before collecting or sharing such data and honoring your right to withdraw consent or request deletion of health data.
If you believe we hold consumer health data about you and wish to exercise your rights under the MHMD Act, please contact us at sales@skylinesw.com.
8. Data Security
We implement reasonable and appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Payment information is processed through industry-standard encrypted payment gateways and we do not store full payment card numbers on our servers.
While we strive to protect your data, no method of transmission or storage is 100% secure. If you have reason to believe your interaction with us is no longer secure, please contact us immediately.
9. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we securely delete or anonymize it.
10. Children's Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take prompt steps to delete it.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Skyline Sign & Wrap
Website: skylinesw.com
Email: sales@skylinesw.com
We will respond to your request within 45 days. In some cases, we may need to verify your identity before fulfilling your request.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.